NGO, Sales and Call Center Jobs

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•  NGO Job

Action Against Hunger | ACF-International works to save lives by combating hunger and diseases that threaten the lives of vulnerable communities, through nutrition, food security, water and sanitation, health and advocacy.

Job Title: Liaison Officer
Location : Abuja

SPECIFIC OBJECTIVES:

Objective 1:

• Carry out the necessary administrative procedures concerning expatriate staff:
• Deposit, follow and obtain legal administrative documents such as visa, stay permit work permit, travel authorization
• Maintain a tracking sheet of dates of expiry of all administrative documents and ensure they are extended on time
• Provide support required for visas needed for breaks, trainings, or meetings
• Act as the focal point for HQ concerning immigration needs
  

Objective 2:

• Represent the organization when liaising with the local administrations:
• Establish or reinforce relations with the representatives of the different administrative services – Nigeria immigration, Ministry of National Budget and planning etc.
• Keep informed of any changes in the administrative procedures for obtaining documents;
• Brief new international staff on the administrative processes, rules and requirements
• Support in compiling and submitting reports to ministries as requested

Objective 3

• Keep the expatriates’ administrative files up to date:
• Prepare files for each expatriate on arrival - contracts, passport photos, photocopies of the passport, visa, etc.
• Ensure international employees’ documents are filed accordingly
• Update the HR Information System and expat files with all leave details and monthly timesheets for international employees
  

QUALIFICATIONS:

1. Bachelor’s degree in international relations, HR, Business Administration or related field of study from a recognized institution.
2. 3 years’ work experience with at least 1 year in a related role.
3. Essential Skills and Experience:
4. Understanding of national labor law and employment norms and practices
5. Excellent verbal and written communication skills
6. Approachable, diplomatic, able to work effectively in diverse, cross-cultural teams in a complex, multi-site work environment
7. Computer literacy including all Microsoft Office programs (Word, Excel, Powerpoint, Outlook)
8. Excellent attention to detail, highly organized, rigorous, self-motivated, strong sense of responsibility, ability to work independently
9. Able to maintain confidentiality.
10. Capacity for analysis, synthesis and reporting of large amounts of information
11. Commitment to ACF charter and values
12. Excellent problem solving and decision making skills
    

Preferred Skills and Experience:

• An understanding of the relevant ministries and local authorities, and their procedures
• Commitment to humanitarian work

Method of Application;

• Interested candidates should submit their application by email to recruitment.ng@acf-international.org
  
• To be considered, applications must include a CV and letter of interest, and indicate the full position title and location in the email subject line, or on the application envelope.
  
  For example, “LIAISON OFFICER - ABUJA”. Any application received without these specifications will not be considered and only shortlisted candidate will be contacted.

Qualified women and men are encouraged to apply.

• SALES & MARKETING EXECUTIVE - ABUJA

Our client is a Financial Technology company with Strength in e-transactions and e-payments systems. They offer advanced, Secure and integrated electronic payment processing solutions and service to Banks and non-Bank clients. They now have an opening for Sales & Marketing Executive.

Key Responsibilities:

• Builds business by identifying and selling prospects; maintaining relationships with clients.
  
• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
  
• Sells products by establishing contact and developing relationships with prospects; recommending solutions.
  
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
  
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
  
• Prepares reports by collecting, analyzing, and summarizing information.
  
• Maintains quality service by establishing and enforcing organization standards.
  
• Maintains professional and technical knowledge by attending workshops; establishing personal networks; benchmarking state-of-the-art practices.
  
• Contributes to team effort by accomplishing related results as needed.
  

Skills and Qualifications:

• A degree in a technical discipline e.g Computer Science, IT will be an advantage.
• 3 Year experience in Sales
• Presentation Skills
• High Energy Leve
• Negotiation Skills
• Prospecting Skills
• Independence
• Strong Self-Motivation for Sales
  

Benefits:
Transport allowance
Commission

Qualified/Interested? Send CV to i.martins@erecnigeria.com

• Call Center/Customer Service Job - Abuja

Infostrategy Technology Nigeria Limited is an Information, Communication and Software Technology firm incorporated in Nigeria and the United Kingdom. Founded in 2000 and reconstituted in 2002, we operate with a burning passion to transform the technological terrain of Africa by delivering value to clients through innovative and effective leverage of cutting-edge technology solutions.

We are currently seeking a smart, hardworking and articulate person to fill the position below:

Job Title: Customer Service Representative/Telemarketer

Location: Abuja

Job Description;

• Manage large amounts of incoming calls
  
• Generate sales leads
  
• Cold call people using a given phone directory to sell products
  
• Identify and assess customers’ needs to achieve satisfaction
  
• Build sustainable relationships of trust through open and interactive communication
  
• Provide accurate, valid and complete information by using the right methods/tools
  
• Meet personal/customer service team sales targets and call handling quotas
  
• Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  
• Keep records of customer interactions, process customer accounts and file documents
  
• Follow communication procedures, guidelines and policies
  
• Take the extra mile to engage customers
  

JOB REQUIREMENTS

- MININUM REQUIRED EXPERIENCE;
 3 year(s)

- MIN QUALIFICATION;
Bachelor's Degree/HND

DESIRED COURSES;
Not Specified

OTHER REQUIREMENTS:

Qualifications/Skills/Experience;

• Age: Maximum 35years of age
• Experience: Minimum of 3 years experience in customer care service and telemarketing
• Minimum of a second class Degree from a reputable university
• Proven customer support experience or experience as a client service representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Proficient in English
• Skilled in negotiation and dealing with complaints
• Patient and able to handle customer rejection.
• Ability to multi-task, priorities, and manage time effectively
  

How to Apply;
Interested and qualified candidates should forward their CV's as an attachment in PDF and MS WORD formats ONLY stating the position applied for in the subject of the mail to accounts@istrategytech.com

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