- NGO Job
Job Title: Liaison Officer
Location : Abuja
SPECIFIC OBJECTIVES:
Objective 1:
- Carry out the necessary administrative procedures concerning expatriate staff:
- Deposit, follow and obtain legal administrative documents such as visa, stay permit work permit, travel authorization
- Maintain a tracking sheet of dates of expiry of all administrative documents and ensure they are extended on time
- Provide support required for visas needed for breaks, trainings, or meetings
- Act as the focal point for HQ concerning immigration needs
- Represent the organization when liaising with the local administrations:
- Establish or reinforce relations with the representatives of the different administrative services – Nigeria immigration, Ministry of National Budget and planning etc.
- Keep informed of any changes in the administrative procedures for obtaining documents;
- Brief new international staff on the administrative processes, rules and requirements
- Support in compiling and submitting reports to ministries as requested
Objective 3
- Keep the expatriates’ administrative files up to date:
- Prepare files for each expatriate on arrival - contracts, passport photos, photocopies of the passport, visa, etc.
- Ensure international employees’ documents are filed accordingly
- Update the HR Information System and expat files with all leave details and monthly timesheets for international employees
- Bachelor’s degree in international relations, HR, Business Administration or related field of study from a recognized institution.
- 3 years’ work experience with at least 1 year in a related role.
- Essential Skills and Experience:
- Understanding of national labor law and employment norms and practices
- Excellent verbal and written communication skills
- Approachable, diplomatic, able to work effectively in diverse, cross-cultural teams in a complex, multi-site work environment
- Computer literacy including all Microsoft Office programs (Word, Excel, Powerpoint, Outlook)
- Excellent attention to detail, highly organized, rigorous, self-motivated, strong sense of responsibility, ability to work independently
- Able to maintain confidentiality.
- Capacity for analysis, synthesis and reporting of large amounts of information
- Commitment to ACF charter and values
- Excellent problem solving and decision making skills
- An understanding of the relevant ministries and local authorities, and their procedures
- Commitment to humanitarian work
Method of Application;
- Interested candidates should submit their application by email to recruitment.ng@acf-international.org
- To be considered, applications must include a CV and letter of interest, and indicate the full position title and location in the email subject line, or on the application envelope.
For example, “LIAISON OFFICER - ABUJA”. Any application received without these specifications will not be considered and only shortlisted candidate will be contacted.
- SALES & MARKETING EXECUTIVE - ABUJA
Key Responsibilities:
- Builds business by identifying and selling prospects; maintaining relationships with clients.
- Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
- Sells products by establishing contact and developing relationships with prospects; recommending solutions.
- Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
- Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
- Prepares reports by collecting, analyzing, and summarizing information.
- Maintains quality service by establishing and enforcing organization standards.
- Maintains professional and technical knowledge by attending workshops; establishing personal networks; benchmarking state-of-the-art practices.
- Contributes to team effort by accomplishing related results as needed.
- A degree in a technical discipline e.g Computer Science, IT will be an advantage.
- 3 Year experience in Sales
- Presentation Skills
- High Energy Leve
- Negotiation Skills
- Prospecting Skills
- Independence
- Strong Self-Motivation for Sales
Transport allowance
Commission
Qualified/Interested? Send CV to i.martins@erecnigeria.com
- Call Center/Customer Service Job - Abuja
We are currently seeking a smart, hardworking and articulate person to fill the position below:
Job Title: Customer Service Representative/Telemarketer
Location: Abuja
Job Description;
- Manage large amounts of incoming calls
- Generate sales leads
- Cold call people using a given phone directory to sell products
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- MININUM REQUIRED EXPERIENCE;
3 year(s)
- MIN QUALIFICATION;
Bachelor's Degree/HND
DESIRED COURSES;
Not Specified
OTHER REQUIREMENTS:
Qualifications/Skills/Experience;
- Age: Maximum 35years of age
- Experience: Minimum of 3 years experience in customer care service and telemarketing
- Minimum of a second class Degree from a reputable university
- Proven customer support experience or experience as a client service representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Proficient in English
- Skilled in negotiation and dealing with complaints
- Patient and able to handle customer rejection.
- Ability to multi-task, priorities, and manage time effectively
Interested and qualified candidates should forward their CV's as an attachment in PDF and MS WORD formats ONLY stating the position applied for in the subject of the mail to accounts@istrategytech.com
