Own A Blog Like This
For Questions, Inquiries, Click Here
Page | Group - Follow us - Call us - Hire Us - info@entclass.com.ng

Featured Posts
Featured Featured
Schoolforum is 1Year+ - See How To Subscribe For Our Posts
Airtime Giveaway to Top Most Active Commenters for August 2017


Sunday, 12 February 2017

5 Best National Parks To Take Your Dog To

Going to the Grand Canyon dogs in developing areas along the south coast, but can not move below the edge of the trail. In Zion National Park, dogs are allowed on a sweet trail.

So if you want to visit the US national treasure, dog owners should be a little more creative. Here are the best national parks to bring your dog to the United States.

1. Acadia National Park in Bar Harbor, Maine

Acadia National Park does not bark without a doubt, one of the crown jewels in the National Park and Dog Service - is a good place to visit when in search of outdoor adventure for the best National Park.

Most of the time with your dog in Acadia will be spent on a complex road network. Mount Desert Iceland, named after the French explorer Samuel de Champlain in 1604, was once the playground of the rich and famous of America, John D. Rockefeller, Jr., as a great lover of the horseless carriage, visited the Coast of Maine. He loved hanging out with his horse and car kit. He directed the construction of the main road and non-motorized car through the mountains of the island.

2. Shenandoah Luray National Park, Virginia

The Blue Ridge Mountains, which are a series of ancient rocks from Shenandoah National Park on Earth. There are billions of years, these mountains were higher than the Rockies when they were built.

Shenandoah is largely a planned national park. Herbert Hoover built a white summer house on the Rapidan River (the park is just 75 miles from Washington DC) that help trigger wildlife development. Shenandoah National Park was officially launched during the Great Depression, hundreds of thousands of trees were planted on a slope, which had been approved for Franklin Roosevelt tree farms and firewood.

Your dog is welcomed almost every block on the road - only 20 of more than 500 miles of trails are off limits for dogs. These are usually in the form of difficult passages and climbing.

3. Cuyahoga Valley Brecksville National Park, Ohio

Place hands if you know that the first national park of the 21st century known in America, was founded in Cleveland? The first people who came in the last 12,000 years would agree that the first Cuyahoga was the "twisted river." The walls of steep valleys have been impeded while people were in the eastern region surrounded in the late 1700s. Flowers and Ohio settlers spread throughout the region. The store has stopped the canal due to the great flood of 1913 and the Cuyahoga Valley was left to spare time.  Cuyahoga Valley Brecksville allow dogs in their National Park.

4. Hot Springs National Park, Arkansas

Dropping down to 143 degrees Fahrenheit, 4000 years ago fell on the ground it infiltrates deep into the earth and warming four degrees for 300 meters. the United States acquired the purchase of Louisiana from the land in 1832 and the federal government reserved land around the springs - to protect the first "National Park" and natural resources.

There are over 30 miles of hiking trails in Hot Springs, usually jogging connection to the hot Mountain Springs and the west mountain, which flank the town. Many of these routes are for visitors who have tried to go every day. On the other hand there are not many streams so be sure to bring with you a lot of cooling water for your dog. Hot Springs is located in the center of Bath, but before Bath House Row, you can take a ride on a duck boat,

Amphibious vehicle that goes to Lake Hamilton south of the city on a cruise ship. Pets are admis.5. Mammoth Cave Mammoth Cave National Park, KentuckyMammoth Cave is the world's longest cave system by far. There is no such record of mammoths in the vast underground world, but archaeologists traces of human activity in Mammoth Cave found from 4000a. In the early days of the country, the saltpetre of Mammoth Cave was needed to produce water dust and in 1941 the cave Was protected as a national park invented commercially. In 1981 it was named a Mammoth World Heritage site. Your dog will be able to smell 336 miles of underground passages at Mammoth Cave, but there are over 70 miles of trails to explore on the field at the stadium. A variety of routes, leg stretches less than two miles away are at the visitor center are available, including the Green River Bluffs Trail, which meanders on a ledge on the Green River through dense forest. As far as dog head to tow on the north side. Half a dozen days of half-day excursions begin in dark caves and deciduous, maple-shaped forests. The complex network of routes cut through difficult terrain, which remains in its natural state.  Floyd Collins, a local caves researcher, was trapped in the cave, and expressed the rescue efforts in the country, which are detailed in detail in newspapers and radio reports on national concerns of duration. Rescue teams were not able to help out at Rock Collins. The incident resulted in books and a movie with Kirk Douglas, ace in the hole. The small entrance of the Sand Cave was made today with the son, and there is little or no evidence of visitors of tragic events to be remembered that shook the States St

Read More »

Wednesday, 8 February 2017

Strategies To Boost Customer Retention

# 1: Analyse the different types of customers

Understanding the different customer segments that make up your customer database is very important. It is desirable that you separate them into segments such as loyalty or loyal customers, low-performing customers, and non-active customers, among others.

Once you have your customers segmented into different groups, you can go even deeper to understand their needs by type of industry or business. This will allow you to adapt to the offers so that they find them irresistible.

It will also provide your sales and customer service representatives with the specific data and examples they can use to explain how your products and services can meet the needs of that industry and individual customers.

# 2: Measure service performance

This is a key strategy because you need to ensure that customers receive the level and quality of service they are supposed to receive. In addition, this helps to ensure everyone in the company is informed about the extent to which those goals are or are not being satisfied.

This means not only the measurement of specific numbers, but also measuring the perceptions that the customers have about the quality of the service. This is certainly difficult and cannot satisfy every customer every time, but it is in the pursuit of excellence where we observe an improvement in customer perceptions.

# 3: Meets commitments, both implicit and explicit

There are a number of things that customers can forget and forgive. But what they will always remember, and will make them seek another company to meet their needs, is a company that does not keep its promises. You must always be very clear about what you will do and when you will do it. Then make sure you do it in a timely manner. To finish you have to contact the client to close and thank you for your business.

# 4: Encourages customer engagement

Involving customers often mean nothing more than getting customers to commission more jobs. This creates economic savings that you usually share with customers and provide an incentive to maintain the relationship.

If a relationship is comfortable for clients, inertia usually stays the same.
But if a client makes a bigger investment with you, the relationship is usually safe for a considerable period.

Psychologically, clients are often highly motivated to participate in the customer service process, and are usually identified closely with suppliers in "associated" agreements. This tends to increase the probability of customer retention.

# 5: Create a Disaster Recovery Plan

Why having a disaster recovery plan is important to retain customers? The answer is simple. The longer the delivery time expires, the more money it costs you and the more frustrated your customers feel, because they can not use the product or service contracted.

Customers want a reliable product and / or service and want to be able to contact you whenever they need help. If you can not afford them, they will look elsewhere.

# 6: Try to have a fast response time

One of the most important aspects to retain customers is to provide a fast and satisfactory solution to routine complaints, complaints and requests. Customers want to be taken care of quickly and solve problems in a timely manner. Customers are more likely to remember how you handle a topic than the question itself.

# 7: Offers a unique feature service

Why invest in offering unique features? My answer in two words: competitive advantage. If you offer products and services that your competitors do not offer, your customers have nowhere else to go to get what they need. You have to work to become a "one-stop shop" by adding new products and services when demand demands and improving, at the same time, your existing products and services.

# 8: Empowers Customer Service Staff

Agents who have been trained in capturing customer feedback can detect customers who are not satisfied or are considering buying from the competition, and can pass that information to the company. They must also be trained to pass on competitive information so that their marketing department can take appropriate action.

Forming them on basic customer retention techniques gives them the tools they need to keep customers. This is achieved by adequately addressing the claims, turning unsatisfied customers into satisfied and loyal, and educating customers about the value of your products and services.

Train customer service staff so they are familiar with systems, policies and procedures and giving them a thorough knowledge of the product and service, professionalism and prompt response to customers is key as it assure that customers derived optimal satisfaction. Hence, customer service staff need to be fitted.

# 9: Automate the end lower, customize the upper ends.

This strategy is key to retain customers as it allows you to automate the routine tasks that sales, customer service and marketing carry out every day, thus freeing up valuable time that can be used to call.

# 10: Know Your Customers

Be a consultant and ask your clients questions. This will allow you to guide your customers to buy products or services that interest them to gain maximum satisfaction.
Read More »

Client Relations: 10 Secrets to Increase Your Sales

Prepare Your Start Strategy

 1. The first impression is key.

You will never get a second chance to make a good first impression. Therefore, from the beginning focus on satisfying the wishes of the customer and do not focus only on submitting an offer. If your start is weak, the end will be the same. Take advantage of the first meeting so that your consumers are convinced - through a good deal - that you are their best choice and, of course, that they are important to you too. Otherwise, then you will have to work hard to change a bad first impression.

2. Draw up a plan to win customers.

Planning your actions will give you great advantages to offer a service of excellence. Create a general plan before dealing with new customers and a special plan for your primary accounts. Outline each of your prospects based on general data and specific needs you observe. The purpose is to develop targeted actions to cover these gaps. Remember that the plan is only a starting point that should be adapted as the case, because each customer is different.

3. Listen first and anticípate.

Once you have drawn up a plan, the second step is called "anticípate". How to do it? It allows the client to explain in detail what you want. Sometimes words are not a sufficient resource to express what we actually feel, so also take into account the expressions of the face and gestures. When it is your turn to speak, use all the information you have captured to present the characteristics of your product or service as the exact solution to the demands made. Karl Albrecht, a management specialist and pioneer of the new service economy, explains in his book All Power to the Customer that "excellence in service is only possible when the satisfaction of customer expectations has been overcome." Conclusion: anticípate and sees beyond.

4. Choose a good place for your business.

The location is a fundamental point so that customers enjoy going to your business with pleasure and without complications. Take into account the routes of communication to get to your premises and the type of area, that is, that is not too conflicting, dangerous or difficult to access. It also considers it a priority to have your own parking lot or make an alliance with one nearby and offers a special rate for your buyers. It would not do any good if the design of your store is spectacular and you have the best products at competitive prices if you do not get people to come to you without major obstacles.

Meet Your Client

5. Study your market.

 Invest time to be an expert in your market. Attend trade shows and events that your consumers consider important. There you can live close to them. It also takes the opportunity both to observe what your competition is doing and to detect what kind of products and services are most in demand. Another option is to keep up to date on market trends through specialized publications and engaging and participating in chambers and trade associations.

6. Put yourself in your client's shoes.

 A serious mistake is to think that customer service is a standardized activity and that the same tactics will work to meet everyone's expectations. People are unique and special. Put yourself in the shoes of the other party and ask yourself the following question: how would I like to be treated: right or wrong? Then he offers a deal, at least, good. Better yet, excellent. It starts with a general plan of care and, as the case may be, designs specific strategies to create a "different" experience for each client.

7. How to start with the right foot?

The secret is to ask the right questions at the beginning and at the end of the conversation you have with a client. Thank him for the time he has given you and then ask: Just out of curiosity, reasons for keeping the appointment. A great number of them have dealings with various corporations and products, and they will inform you about such dealings. You just concentrate on listening. This fact will show that, on the one hand, you are interested, while you will get valuable information and the communication channel will be open for when it is your opportunity to present your proposals.

8. Ask the right questions.

 A common mistake is to question clients in an incisive way. For example: What goals would you like to achieve in your company? Even if you receive an answer, it may not be quite true. Another mistake is to ask: are you satisfied with the sales of your business? The answer will be "yes" or "no", ending with the conversation. Instead, consider this position: "Based on your experience, what tools, allies or resources do you need to increase your sales?" The question is direct and leaves the answer "open", inviting the consumer to share everything that you have in mind. Predict these situations and prepare yourself before an appointment. The client will feel that he is in front of an expert capable of providing him with an excellent service.

9. What does a client look for?

When a person buys a product or service he is actually buying emotions. If we all have five senses, it causes your consumers to experiment with each one of them. For example, going to the cinema is not limited to watching a movie, but to a moment of entertainment that is accompanied by images, sounds, food and drinks. "Quality" is what you should give the customer. "Service" is the way in which you are going to give it. You choose the way: Deliver a pizza in less than 30 minutes; A courier service in just 24 hours; If there is no business for you, we will give you back your money, etc.

Strategies To Conquer

10. Show why you are the best choice.

When you are in charge of the first task entrusted to you by your client, do not forget to provide updated information on your progress. It shares all the results - good and bad - and solves the problems presented together. Demonstrate, at all times, that you are doing your best and that you work to achieve mutual benefit. If you get it, you will not only build a good relationship, but you will also create a feeling of satisfaction in your consumer, which will help you improve the chances of winning that account and many more.
Read More »

Putting The Customer First: Secret To A Successful Business

After many years of working with companies around the world looking for the answer to this question I have discovered that customers are as demanding as relentless. They will more than reward those companies that serve their interests, and likewise allow those companies that serve them poorly to fail.

It's not that customers do not care about the fate of a particular company, but they worry even more about themselves, and their own satisfaction, than they care about the success or failure of a particular company. When you see a business that has broken down and had to close its doors, you can be sure that it has been a business that either did not want or could not serve enough customers at a price that would allow them to continue operating. Customers simply silently leave that business, let their friends know, and never come back.

The second part of this law says that customers will always seek to pursue the easiest way to meet their most pressing needs. From the client's point of view, all his actions are perfectly calculated. The client always knows what their interests will best serve. When you embark on a new business, you place all your financial future at the mercy of being able to satisfy your customers every day. From the moment you open your doors, your customers will determine what you will sell, how much you will sell, at what price, and what your profit margin will be.

The third part of this law says that every business plan must begin with the customer in the centre.
One of the biggest dangers that any company can run is losing contact with its customers and the needs they seek to satisfy. Many entrepreneurs tend to talk too much with each other, ignoring the person who ultimately determines the success or failure of the company.

Any board of directors, any marketing committee, any new product development team, should erect a mental statue of their client and put it on the same table where they sit down to make decisions. Before any meeting that discusses what you want to do as to your product or service is concerned, ask yourself: If this statue of truth were my client, and he would be here, listening to us, what would be his impressions?  What will he or she think about our plans? Will he or she support our decisions?

Concentrate on your client. Recall that it is he who gives life to your business.
Read More »

Monday, 30 January 2017

The Benefits Of A Career In Nursing

In the event that you are going to take up a profession, why not pick a career in health care. Okay, being a doctor may not be your thing but what about being a nurse? There are numerous advantages of a nursing profession. Should you join up with the nursing discipline, you will be joining a profession that is the largest in the field of health care.

Probably one of the most noteworthy advantage of having a career in nursing is the prospect to work with practically any place in the world. Nurses are always in demand. Developed nations such as the USA, nations in Japan and Europe, Canada, needs health care professionals to man the needed posts within their hospitals and clinics. And job opportunities are continuous and abroad appear to be consistently growing.

The demand for nurses is not restricted to medicine facilities like clinics and hospitals. There are companies, universities, colleges, along with requirements for nurses in other areas, like in schools and corporations. Nurses are likewise being hired to join non-government and inter-government organizations. They are being sought after as sometimes even nurse anesthetists, nurse midwives, clinical nurse practitioners, and private home nurses.

With certification and the proper permit, nurses can diversify their field, going from one place of specialization to another. There's opportunity a nurses' life will probably be boring. The opportunities are very spread out and the amount needed is rather important, so nurses generally will consistently have a high amount of job protection for they're always desired.

In terms of employment, there's constantly a need for nurses. Then let us go to another important factor of being a true nurse: the pay. A career in nursing pays well, at least that stays true in developed nations.

There are different kinds of study system available to would be nurses. There are so or vocational training schools that provide short nursing instruction which lasts for more than a year. Those who prefer to be included in the registered nurse record of passers need to truly have a diploma showing that they have completed an associate or baccalaureate program.

Nurses can take on the obligations of such, having to clarify the details to the family of the patients and their immediate community to the ailment and also function as educators. As nurses, you will be able to interact with families and people inside their community. Unlike any other medical care profession, nurses are possibly the sole ones that can form bonds with their patients.

Yet, those who decide to enter the livelihood of nursing must be prepared for working around dying and ill patients, and shifting programs, vacation work a lot. It you cannot take any of these scenarios then a nursing profession is probably not for you.

You can find out more regarding the profession by browsing the Web, looking at booklets, career sites and newsletters. You get their say about the matter and can even talk to real nurses. But in a nutshell, the benefits of a nursing career contain career flexibility, a chance to grow career wise and as a person particularly with the satisfaction one receives from helping out people.
Read More »

10 Signs Of A Cheating Spouse

Maybe you are seeking confirmation, in case you believe your partner is cheating on you. Study the signs below to see in case your partner may actually be cheating on you before you take steps to begin spying on your own partner or before you choose to employ the professional service of a high-priced private investigator.

1.  A Change in Physical Appearance

Women and men who cheat on their spouse frequently need to impress or entice the person they're having improper relationships with. When doing this, they frequently alter or enhance their look. In case your partner purchases new clothing or begins paying a lot more attention to their weight, they might be having an affair.

2. Distance or Dearth of Communicating

How was your communication with your partner lately before you began seeing a problem? In case your partner distanced themselves from you at home or has recently quit speaking to you, there's an excellent possibility they might be cheating on you. It is because they might be fearful of talking about their affairs and making a blunder or they might be discussing their issues with another person.

3. They Always Work Late

Depending on their profession and your better half, they actually might have to work. Has your husband or wife of a sudden began working? When it comes to utilizing your best judgment, understand what professions frequently call for late nights, for example attorneys, physicians, and so on.

4. They Spend An Excessive Amount Of Time with Friends

Spending time with friends will not always indicate a cheater. The truth is, strong relationships additionally depend on strong camaraderie that are outdoor. That said, make sure you utilize your best judgment. Locate a heightened quantity of time or the look of new buddies. Has wife or your husband gone from spending one night a week to three or more with pals?

5. You Do Not Know Where They're

It is likely that your partner is cheating should you not understand. They have an excellent reason for being late or not letting you understand where they were when they arrive home.

6. You Hear Gossips

Women and many men aren't cautious about cheating on. In such kinds of scenarios, people frequently discuss. It may be the time to begin listening if individuals are telling you that your partner is cheating on.

There's an excellent opportunity your partner is cheating on you in that case. Women and men who get sex elsewhere do not constantly need to have it when they return home.

8. You're Accused of Cheating

In the current society, cheating is a leading problem. Have you exhibited behaviour which could lead them to that conclusion, in case your partner accuses you of cheating?

9. Hearing the Phrase “We're Only Pals”

The “ ”, just buddies phrase is a huge indication of a cheater. As with all other camaraderie, it is necessary to utilize your best judgment. In the event the friend of the opposite gender and are they're a recently acquired buddy?

10. A Bad Feeling

Poor feelings aren't something that ought to be readily dismissed. They might be, for those who have reason to trust your husband or wife is cheating on. It is necessary that you follow your heart in the event you don't desire to be in a connection using a cheater. Take additional things to do to see whether they may be really cheating.

Read More »

Tuesday, 24 January 2017

Unconditional Love

There was a family of three. A couple and their only son born after 9 years of wedlock. The father, a factory worker in a steel manufacturing company saw a bottle on the floor in their abode when he was going to work.

He beckoned to his wife who was washing  plates in the kitchen to pick up the bottle and he departed for work.
A few minutes later, the wife came out of the kitchen and saw the son unconscious. She was shocked. As she stood up running helter-skelter, she picked up the bottle of medicine, which the son had drank. It was a medicine with adult dosage.  She did all that she could to revive him, but to no help.

She carried her son and went to the hospital. Alas, he died moments after the reached hospital.
The father got to the news of the incident and he joined the wife in the hospital when he received the news that his only son had passed away. He was devastated the moment the doctor presented him the sad news.

The wife wept all the day. But, the husband looked at his wife and said, "dear, I love you, it's okay!"
The wife looked at the husband and responded, "my only son just dropped dead due to my carelessness and all could say was that you love me?"
The husband replied in the affirmative and concluded that it was the will of God.

How many people can do that today?
Genuine love is not about finding the perfect person. It's about accepting the imperfect person. There's no such affair as a perfect relationship, it all becomes perfect when you accept to love the other person unconditionally and you are committed to help them improve on their shortcomings.

Often times people blame others for their misdeed and situation.
We can only progress when we claim responsibility for our actions. Do not live in the past trading blames. You will need to be strong in whatever situation you find yourself.

I tell you the truth that not all who come to sympathize with you in times of trouble do so with honest intentions. They come pretending to comfort you, but behind you, they say all manner of evil. The realness is that evil befall those who give room for evil. It doesn't matter what happens to you, it doesn't count how it happens to you, it doesn't matter how many times it happens to you. Get up, clean up yourself and move on. That way, you have subdued all evil plans against you.

Thus, many people lost their jobs, have broken relationships, or divorced and start looking for whom to blame. There's more to life than just trading blames. You can view how the husband, instead of blaming his wife. Consoled her and made her realize that he still loved her despite her shortcomings.

Be optimistic in life. The greatest enemy of man is fear, do not let the fear to fail hold you back from going after your dreams.
Read More »